Privacy Policy

This Privacy Policy (hereinafter referred to as "this Policy") is formulated by Symbiotic Networks Inc (hereinafter referred to as "we" or "us") and applies to the competitive game developed by us (hereinafter referred to as "this Game"). We attach great importance to your personal information and privacy protection, and will strictly regulate the collection, use, storage, protection and other behaviors of personal information in accordance with the provisions of this Policy to effectively protect your legitimate rights and interests. Please carefully read and fully understand all the contents of this Policy before using this Game. By clicking "Agree" or continuing to use this Game, you indicate that you have agreed to all the provisions of this Policy.

I. Collection of Information and Acquisition of Permissions

We collect your personal information in accordance with the principles of "legality, propriety and necessity". All permissions are obtained for the purpose of realizing the core functions of this Game and improving the gaming experience, and we will not collect information irrelevant to this Game. The collected permissions are divided into sensitive permissions and ordinary permissions, which are detailed below, with sensitive permissions listed first:

Details of Sensitive Permissions and Information Collection

Sensitive permissions refer to permissions involving your personal privacy and personal and property safety. We will clearly inform you of the purpose, method and scope of collection, and will only obtain them with your separate consent. The details are as follows:

Camera Permission

Collection Method: When you take the initiative to use functions such as "avatar shooting", "real-time competitive screen sharing" and "player interaction photography" in this Game, we will apply to you for the camera permission. We will only obtain the images you take through the camera (for avatar setting, interaction sharing, etc.) after you click "Allow", and will not turn on the camera in the background automatically.
Collection Content: The images and photos you take through the camera (only used for the relevant functions you actively operate, and no other images will be collected additionally).
Collection Objects: Users who use this Game and actively choose to enable this permission and use relevant functions.

Microphone Permission

Collection Method: When you use functions such as "real-time voice competition" and "teammate voice communication" in this Game, we will apply to you for the microphone permission. We will only obtain your voice information through the microphone after you click "Allow", and will stop collecting immediately after the function is turned off.
Collection Content: The voice data generated by you during voice communication (only used for real-time competitive communication, no complete voice files will be recorded or stored, only temporarily cached for real-time transmission).
Collection Objects: Users who use the voice function of this Game and actively enable this permission.

Device Identifier Permission (IMEI, Android ID, IDFA, etc.)

Collection Method: After you install and launch this Game, we will automatically apply for the device identifier permission, which is used for device binding, account security verification, anti-cheating and statistics of game activity data. No manual operation is required from you, but if you refuse, it may affect account login and the normal use of the Game.
Collection Content: Your device's unique identifier, device model, operating system version and other basic device information.
Collection Objects: All users who install and launch this Game.

Location Information Permission

Collection Method: When you use functions such as "nearby player matching" and "regional competitive ranking list" in this Game, we will apply to you for the location information permission (precise location). We will only collect it after you click "Allow". You can turn off this permission in the device settings at any time, and turning it off will not affect other core functions of the Game.
Collection Content: The current precise location (latitude and longitude) of your device, which is only used for matching nearby players and displaying regional rankings.
Collection Objects: Users who use the nearby player matching and regional ranking list functions of this Game and actively enable this permission.

Details of Ordinary Permissions and Information Collection

Ordinary permissions refer to permissions that do not involve core privacy and are only used to ensure the normal operation of the Game and improve the experience. The details are as follows:

Storage Permission

Collection Method: After you install this Game, we will apply for the storage permission, which is used to store game installation packages, update files, avatars you set, game screenshots, cached data, etc. No separate consent is required from you, but if you refuse, it may cause the Game to fail to install, update or save screenshots and avatars.
Collection Content: Game-related installation files, cached data, screenshots you actively save, and uploaded avatar files.
Collection Objects: All users who install this Game.

Network Permission

Collection Method: After you launch this Game, the network permission will be obtained automatically, which is used for game networking, data synchronization, competitive matching and version update. No manual operation is required from you, and the Game cannot be used without network permission.
Collection Content: Network connection status and network type (WiFi/mobile network), which are used to optimize the networking experience and avoid competitive interruption caused by network abnormalities.
Collection Objects: All users who use this Game.

Notification Permission

Collection Method: After you launch this Game, we will apply to you for the notification permission, which is used to push game updates, competitive invitations, activity reminders, etc. to you. You can choose "Allow" or "Deny". If you deny it, you will not be able to receive relevant notifications, but it will not affect the core functions of the Game.
Collection Content: No additional information is collected, and notifications are only pushed through this permission.
Collection Objects: Users who choose to allow the notification permission.

Instructions on Information Sharing and Sale

Information Sharing: We will not share your personal information and collected permission-related data with any third party, except in the following cases: ① Required by laws and regulations, administrative organs or judicial organs; ② In case of emergency, to protect your personal and property safety and maintain the normal operation of this Game, we will share the necessary desensitized information with your consent (only for solving emergency problems). Except for the above, there is no any third-party sharing behavior.
Information Sale: We clearly promise that we will not sell or rent your personal information and any collected permission-related data to any third party in any form, will not take selling user information as a profit purpose, and the source of profit is only the legitimate in-game recharge, advertising and other compliant businesses.

Instructions on Information Storage Server

All user information and collected permission-related data collected by us are stored in the exclusive secure server of Symbiotic Networks Inc. The physical address of the server is 1401 LAWRENCE STREET 16F DENVER, CO 80202, USA (consistent with our company's registered address). We will take strict security protection measures to ensure the security of server data and prevent data leakage, tampering and loss.

Information Security Protection Measures

We attach great importance to your information security and take comprehensive technical and management measures to protect the security of your personal information and permission-related data. The details are as follows:

Technical Protection: Adopt industry-leading encryption technologies (SSL encryption, data desensitization, etc.) to encrypt the storage and transmission of your personal information, voice data, image data, etc., so as to prevent data leakage and tampering during transmission and storage.
Permission Control: Establish a strict internal permission management system. Only authorized staff can access user information, and all access behaviors will be recorded in real time. Unauthorized personnel are strictly prohibited from accessing, viewing and using user information.
Security Monitoring: Build a real-time security monitoring system to monitor the server and data transmission process 24 hours a day, timely detect and prevent security risks such as network attacks and data leakage, and conduct regular security vulnerability detection and repair.
Personnel Management: Conduct strict privacy protection training for internal staff, clarify job responsibilities and confidentiality obligations. If there is any behavior of illegally disclosing user information in violation of regulations, the relevant personnel will be held legally responsible.
Device Protection: The server storing user information is managed by special personnel, and physical isolation, firewall and other protective measures are taken to prevent the server from being illegally invaded and damaged.

Data Retention and Deletion Mechanism

Data Retention

We will retain your personal information and permission-related data in accordance with the principles of "minimum necessity and shortest retention". The retention period is as follows:

Core Data (account information, device identifiers, recharge records, etc.): Retained until you cancel your account. After you cancel your account, we will delete or anonymize this part of data in accordance with relevant laws and regulations and the provisions of this Policy, and will not retain it for any reason beyond the statutory or agreed period.
Temporary Data (real-time voice data, temporary cached images, etc.): Retained only during the use of the corresponding function. After the function is closed or you exit the Game, this part of data will be automatically cleared and will not be stored for a long time.
Statistical Data (game activity data, function usage data, etc.): After desensitization (eliminating all information that can identify you personally), it can be retained for a long time for game optimization and operation analysis, but it will not involve any personal identifiable information.

Data Deletion Mechanism

Active Deletion by Users: You can apply to delete your personal information and related data through the account setting interface in the Game or by contacting our customer service. We will verify your identity within a reasonable time after receiving your application, and complete the deletion or anonymization of the corresponding data in accordance with the law.
Automatic Deletion: When the data retention period expires, our system will automatically delete or anonymize the expired data to ensure that no data is retained beyond the time limit.
Mandatory Deletion: If it is required by laws and regulations, or if you request to cancel your account, we will immediately delete your personal information and related data (except for the data that needs to be retained in accordance with legal provisions), and will not recover or use it again.

Protection of Minors' Rights and Interests

We attach great importance to the protection of minors' personal information and strictly abide by relevant laws and regulations on the protection of minors' privacy. Minors under the age of 13 (or the age specified by local laws and regulations) must obtain the consent of their legal guardians before using this Game and providing personal information.

If we confirm that we have collected personal information of minors without the consent of their legal guardians, we will immediately delete the relevant data. Legal guardians can contact us through the contact information provided in this Policy to inquire about, correct or delete the personal information of minors under their guardianship, and we will actively cooperate with the handling.

Your Rights

In accordance with relevant laws and regulations, you have the following rights regarding your personal information collected by us:

Right of Access: You have the right to access your personal information collected and used by us, including the type, scope and usage of the collected information.
Right of Correction: If you find that your personal information stored by us is incorrect or incomplete, you have the right to request us to correct or supplement it.
Right of Deletion: You have the right to request us to delete your personal information in accordance with the provisions of this Policy and relevant laws and regulations.
Right to Withdraw Consent: You have the right to withdraw your consent to the collection and use of your personal information at any time. After withdrawing consent, we will no longer collect and use your relevant information, but it will not affect the validity of the information collection and use behavior that has been carried out with your consent before the withdrawal.
Right to Complaint and Report: If you believe that we have violated relevant laws and regulations or this Policy in the process of collecting and using your personal information, you have the right to complain and report to the relevant regulatory authorities.

To exercise the above rights, you can contact us through the contact information provided in this Policy, and we will verify your identity and handle your request in a timely manner in accordance with the law.

To improve your gaming experience and optimize the operation of the Game, we may use Cookies and similar technologies. Cookies are small data files stored on your device, which can help us remember your game preferences, record your game operation habits, and realize functions such as automatic login and personalized recommendation.

You can adjust the settings of your browser or device to refuse or delete Cookies. However, if you refuse Cookies, some functions of the Game may not be able to be used normally, which may affect your gaming experience.

Policy Updates

We may update this Policy from time to time in accordance with changes in laws and regulations, industry norms and the functions of the Game. When this Policy is updated, we will notify you through a prominent position in the Game (such as a pop-up window, announcement, etc.) before the update takes effect, so that you can understand the updated content in a timely manner.

The updated Policy will take effect on the date of notification. If you continue to use this Game after the Policy is updated, it means that you have agreed to the updated Policy. If you do not agree to the updated Policy, please stop using this Game.

Contact Information

If you have any questions, suggestions or complaints about this Policy or the protection of your personal information, you can contact us through the following ways, and we will reply to you and handle it in a timely manner:

Email Address: info@symbiotic-networks.com
Company Address: 1401 LAWRENCE STREET 16F DENVER, CO 80202, USA
Telephone Number: +1 725-256-1470

This Policy shall be governed by the laws of the United States of America. If there is any dispute arising from this Policy, both parties shall try to resolve it through friendly negotiation; if the negotiation fails, either party may initiate legal proceedings in the court with jurisdiction where our company is located.